Things You Need to Know
SHIPPING & DELIVERY POLICY
Last updated March 01, 2022
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.luisleather.com/terms.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
We offer free Standard (3-5 Business Days) shipping on all orders.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free Standard (3-5 Business Days) shipping is valid on international orders.
For information about customs process:
Customers are responsible for customs duty imposed on international purchases. We will try our best to make sure the customs duty is not levied on you by properly co-ordinating with customs department for necessary documentations
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://www.luisleather.com/return.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Phone: +91 9773325017
Address: 110, C2, Wadala Truck Terminal, Antop Hill, Mumbai - 400037